CONTACT US

If you have any questions, queries or comments please contact the Malvern Hills Trust Office, or use the comment form on the right of this page.

(Office opening times: Monday-Friday 9am-1pm, 2pm-4pm)

Follow us on social media: Facebook / Twitter

 

Malvern Hills Trust
Manor House, Grange Road
Malvern, WR14 3EY

T: 01684 892002
E: info@malvernhills.org.uk

Contacting Board members

If you wish, you can contact your local Board member who will listen to your concerns and if necessary take the matter forward.

A panel consisting of Board members, including your local member, if applicable, can be made available it you wish to informally discuss issues.  If the issue is still unresolved, the panel will be able to advise the best way to take this forward.

You may also ask a question at a Board or Committee meeting. This is a formal process that requires the question to be received in writing at the office by noon, 7 days prior to the meeting of the Board/Committee. Each question shall take no more than five minutes, with a maximum of thirty minutes being set aside for all questions.

Board member profiles

Board meeting dates


PROCEDURE FOR DEALING WITH COMPLAINTS

We are pleased to receive complaints (and compliments) as they help us to improve our organisation.

If you wish to make an informal complaint, you can get in touch either by phone, 01684 892002, or by personal visit, our office is open between 10 a.m. - 1 p.m. and 2 p.m. - 4 p.m. weekdays. 

If you wish to make a formal complaint please see our complaints procedure for more information.

Complaints procedure